$37.00
Voucher Applicable
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It is important for each one of us to understand the basic principles of negotiations and develop the skills needed for successful negotiating.This course touches on the basics and the phases of the negotiation process, how to prepare for a negotiation, mutual gain, dealing with difficult issues as well as negotiations in and outside the workplace.
Objectives
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Use basic bargaining techniques
- Apply strategies for identifying mutual gain
- Reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
Target Audience
This course is designed for:
- Anyone willing to improve their negotiation skills for professional or personal reasons
- Salespeople
- Business owners, managers and leaders
Estimated Course Duration
12 hours
Course Specifications
This course comes with 12 modules consisting of videos, text, case studies and quizzes.It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
Course Content
- Lesson 1: Negotiation Basics
- Lesson 2: Getting Prepared
- Lesson 3: Laying the Groundwork
- Lesson 4: Phase One – Exchanging Information
- Lesson 5: Phase Two – Bargaining
- Lesson 6: Mutual Gain
- Lesson 7: Phase Three – Closing
- Lesson 8: Dealing with Difficult Issues
- Lesson 9: Negotiating Outside the Boardroom
- Lesson 10: Negotiating on Behalf of Someone Else
Certificate
A participation certificate will be issued on completion of the course.