In addition to this, students will develop a critical understanding of how to organize a typical production process and an ability to apply relevant techniques to the production of an operational plan for a typical business. Students will be able to critically examine the importance of the external environment and its effect on the organization.

The course covers different methods of developing higher levels of efficiency and effectiveness including the role of process, layout, product and job design, and the use of specific quality improvement methods. Through that students will be able to conduct process planning and explain and evaluate supply chain management activities and the application of capacity management techniques. Understanding will finally be developed on how to measure and improve performance.