The Professional Supervisor

Acquire the groundwork to tackle new challenges and responsibilities and relish your changing role as a supervisor

Offered by:
Unicaf University
The Professional Supervisor

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! 

 

Objectives

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

Course Content

  • Session One: Course Overview
  • Session Two: Adjusting to Your Role
  • Session Three: A Supervisor’s Responsibilities
  • Session Four: Action-Centered Leadership
  • Session Five: Making Plans
  • Session Six: Setting Goals
  • Session Seven: Defining Leadership
  • Session Eight: The Situational Leadership Model
  • Session Nine: What’s Your Type? How About Mine?
  • Session Ten: Team Building Tips
  • Session Eleven: Developing a High-Performing Team
  • Session Twelve: Communication Skills
  • Session Thirteen: Motivating Employees
  • Session Fourteen: Orientation and Onboarding
  • Session Fifteen: Training Tips and Tricks
  • Session Sixteen: Providing Feedback
  • Session Seventeen: Doing Delegation Right
  • Session Eighteen: Dealing with Conflict
  • Session Nineteen: Managing Disciplinary Issues

Certificate 

A participation certificate will be issued upon completion of the course. 

The Professional Supervisor
Language: English
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