Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.
Objectives
- Understand the value of meetings as a management tool
- Recognize the critical planning step that makes meeting time more effective
- Identify process tools that can help create an open and safe forum for discussion
- Develop and practice techniques for handling counterproductive behaviors
Course Content
- Module One: Getting Started
- Module Two: Planning and Preparing (I)
- Module Three: Planning and Preparing (II)
- Module Four: Setting up the Meeting Space
- Module Five: Electronic Options
- Module Six: Meeting Roles and Responsibilities
- Module Seven: Chairing a Meeting (I)
- Module Eight: Chairing a Meeting (II)
- Module Nine: Dealing with Disruptions
- Module Ten: Taking Minutes
- Module Eleven: Making the Most of Your Meeting
- Module Twelve: Wrapping Up
Certificate
A participation certificate will be issued upon completion of the course.