Process Improvement

Create a workplace culture committed to continuous improvement, reducing wasted time and scattered resources. 

Offered by:
Unicaf University
Process Improvement

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.

This course provides the foundation to begin implementing Lean process improvement tools in your workplace. Explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Gain tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods. 

Objectives

  • Define Lean and its key terms
  • Describe the Toyota Production System and the TPS house
  • Describe the five critical improvement concepts
  • Use the Kano model to understand, describe, analyze, and improve value
  • Identify and reduce various types of waste o Create a plan for a more environmentally Lean organization
  • Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
  • Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
  • Prepare for and complete a basic 5-S
  • Describe the key elements of Kaizen events, particularly a Kaizen blitz
  • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
  • Go back to your organization with a plan to begin incorporating Lean into your corporate culture

Course Content

  • Session One: Course Overview
  • Session Two: Understanding Lean
  • Session Three: The Toyota Production System
  • Session Four: The Toyota Production System House
  • Session Five: The Five Critical Improvement Concepts
  • Session Six: Understanding Value with the Kano Model
  • Session Seven: Types of Waste
  • Session Eight: Creating a Lean Enterprise
  • Session Nine: The Plan, Do, Study, Act (PDSA) Cycle
  • Session Ten: Using the R-DMAIC-S Model
  • Session Eleven: Lean Thinking Tools
  • Session Twelve: Kaizen Events
  • Session Thirteen: Data Gathering and Mapping
  • Session Fourteen: A Plan to Take Home

Certificate 

A participation certificate will be issued upon completion of the course. 

Process Improvement
Language: English
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