This course explains how individuals can understand their emotions and improve their social skills. The main objective of the course is to learn how to effectively communicate with people in order to deescalate conflict situations, seek to understand all perspectives and express others’ needs. Participants learn to identify emotions and optimally map them to needs. Finally, this class leads participants in a journey of building a spherical understanding of the hurts, fears and desires that contribute to their self-perspective and helps them overcome self-defeating thoughts and behaviors.
The course is divided into four weekly modules and consists of three multiple choice quizzes each carrying an equal weight towards the final course grade. In order to successfully complete the course and obtain your certificate you need to achieve an overall grade of 50% or above at the course quizzes.
What will I learn:
During this course you will understand the power of proper communication and how building relationships helps you grow. Communication, trust, emotional intelligence are some of the topics that will be coverd in this 4 weeks course.
Curriculum:
WEEK 1: Communication
- Seeking to understand
- Suspision Vs. Curiosity
- Verbal and non-verbal messages
- Communication climates
WEEK 2: Emotional Intelligence
- Emotional Intelligence
- Emotions and Needs
- Gratitude
- Managing Emotions
- Mindfulness
- Natural Reactions to Emotions
WEEK 3: Trust
- What is Trust
- Establishing Trust
- Facts about Trust
- Repairing Trust
- Forgiveness
WEEK 4: Self-Perspective
- Our sense of value
- Identifying shame
- Overcoming shame
- Embracing Events - Vulnerability
- Shyness
- Positive Thinking
What’s include in the price pack?
- Notes to study
- Videos
- Final Exam
- Certificate from University of California Riverside
